Payment Policy

1. Deposits

• Users can deposit funds into their ProbTrade wallets to participate in challenges and activities.
• Transaction charges may apply depending on the payment method:
  • Mobile banking/Bank transfer: Transaction charges are deducted while you withdraw funds.
  • Crypto deposits (BTC, ETH, USDT, etc.): network fees may apply.
• Deposits are processed through trusted third-party payment providers. ProbTrade does not store sensitive financial information such as card CVV or bank passwords.

2. Withdrawals

• Users can withdraw funds or rewards from their ProbTrade wallets at any time.
• Withdrawal amounts are subject to:
  • Transaction charges based on the withdrawal method.
  • Network fees for cryptocurrency withdrawals.
• Withdrawals are processed securely through third-party providers. Users are responsible for ensuring they follow their local regulations regarding withdrawals.

3. Refunds

• ProbTrade is a skill-based learning and challenge platform. Refunds are generally not provided once deposits are made.
• In exceptional cases (e.g., technical errors or incorrect payments), ProbTrade may review the request and issue refunds at its discretion.

4. Transaction Security

• All financial transactions are encrypted and securely processed.
• ProbTrade and its payment partners monitor for suspicious or fraudulent activity to maintain platform integrity.

5. Fees & Charges

• Users are responsible for understanding applicable transaction or network fees for each payment method.
• Any fees applied by payment processors (UPI, crypto exchanges, banks) are separate from ProbTrade fees.

6. Taxes

• Users are solely responsible for complying with local taxation laws related to deposits, withdrawals, and rewards.
• ProbTrade is not liable for any tax consequences of using the platform.

7. Global Compliance

ProbTrade operates globally, and users must ensure:

• Participation is permitted under their national laws.
• They follow all local regulations regarding payments, deposits, withdrawals, and rewards.

8. Notes Specific to ProbTrade

• Deposits via mobile wallets apps are credited fully to the wallet.
• Deposits via crypto are credited fully minus network fees.
• Withdrawals always reflect transaction charges and network fees where applicable.
• Platform ensures secure, transparent processing but does not guarantee instant processing, as third-party networks may have delays.